> ## Documentation Index
> Fetch the complete documentation index at: https://mavrodi.org/llms.txt
> Use this file to discover all available pages before exploring further.

# MAVRO & Abstract Units: Your Balance Explained

> Learn what MAVRO (AU) is, how you earn MAVRO-0 by completing Orders, how to convert between types, and how to use your balance to request help.

MAVRO — also called Abstract Units (AU) — is the internal accounting system that tracks your participation in the mutual aid platform. It is not money, and the system never holds your funds. Every transfer happens directly between participants; MAVRO simply records that a transfer took place and gives you the right to request help in return.

## How MAVRO fits into the cycle

The mutual aid flow has a clear sequence. You provide help first, earn MAVRO as a receipt of that contribution, and can then use that MAVRO to request help.

<Steps>
  <Step title="Create an Intent and complete Orders">
    Submit an Intent declaring how much you are ready to give. Once your Guider approves it, the system assigns you Orders — instructions to transfer a specific amount to a specific recipient. Each confirmed Order earns you **MAVRO-0** (base units).
  </Step>

  <Step title="Optionally convert to growing MAVRO-N">
    You can convert your MAVRO-0 into **MAVRO-N** — units that carry an interest rate (for example, MAVRO-20 grows at 20%). This is optional. Your MAVRO-N grows over time while you hold it.
  </Step>

  <Step title="Convert back to MAVRO-0 before requesting help">
    Only MAVRO-0 can be used to unlock a Help Request. If you hold MAVRO-N, you must first convert it back to MAVRO-0. The system will show you the converted amount before you confirm.
  </Step>

  <Step title="Create a Help Request">
    Use your MAVRO-0 balance to submit a Help Request. The amount you can request is determined by your MAVRO-0 positions and your Personal Ask Coefficient (PAC). See [Personal Multiplier (PAC)](/mavro/personal-multiplier) for the full formula.
  </Step>
</Steps>

## MAVRO-0 and MAVRO-N at a glance

| Type        | Also called         | What it is                                                                 | Can request help with it?               |
| ----------- | ------------------- | -------------------------------------------------------------------------- | --------------------------------------- |
| **MAVRO-0** | AU-0, base units    | Earned directly from confirmed Orders; also created from converted bonuses | Yes — directly                          |
| **MAVRO-N** | AU-N, growing units | Created by converting MAVRO-0; carries an interest rate (e.g., 20%)        | No — must convert back to MAVRO-0 first |

<Info>
  MAVRO-0 is the only unit type you can use to open a Help Request. All other types must be converted to MAVRO-0 first.
</Info>

## Bot commands for MAVRO

These commands are only available in projects where the MAVRO mode is enabled.

<Note>
  Your MAVRO balance is visible **only in a private chat with the bot**. It will not appear in group chats.
</Note>

### `/balance` — view your positions

Displays all your MAVRO positions grouped by type, with the amount in abstract units and the fiat equivalent at the current rate. If you have many positions the bot may send several messages in sequence.

Under each **MAVRO-0 position** that is available (not reserved or frozen) you will see two action buttons:

* **CONVERT** — start a conversion to a different MAVRO type
* **REQUEST** — quick-start a Help Request tied directly to that position

Under any other MAVRO type (MAVRO-N, frozen, etc.) only **CONVERT** is shown.

### `/transactions` — view your history

Shows a chronological log of all MAVRO operations: earnings from Orders, conversions, bonus credits, and Help Request reservations.

### `/convert MAVROS_UID` — convert between types

Converts a specific MAVRO position to another type. You can also start a conversion from the **CONVERT** button in `/balance` under any position — this pre-fills the position UID for you.

<Warning>
  If you convert MAVRO-N that is **less than 30 days old** back to MAVRO-0, the system will warn you that any pending bonuses linked to that position may be cancelled. Read the confirmation message carefully before proceeding.
</Warning>

## The REQUEST button shortcut

In `/balance`, each available MAVRO-0 position shows a **REQUEST** button. Tapping it opens the Help Request flow with that position pre-selected, so you do not need to enter the position UID manually. This is the fastest way to turn your MAVRO-0 into a Help Request.

## Related pages

* [Bonuses](/mavro/bonuses) — how referral and other bonuses add to your MAVRO-0 balance
* [Personal Multiplier (PAC)](/mavro/personal-multiplier) — how your allowed Help Request amount is calculated
* [Participant commands](/participants/commands) — full list of bot commands