Frequently Asked Questions — InviteBot Participants

This page collects answers to the questions participants ask most often. If you do not find your answer here, contact your Guider via /start or reach technical support with /support.

How many Intents can I create?

There is no hard limit on the number of Intents you can have. That said, be realistic: every active Intent means you may receive Orders to fulfil. Only create Intents for amounts you can genuinely transfer.

Can I change the Intent amount after creating it?

You cannot change the amount on your own. To adjust an Intent’s amount, contact your Guider and ask them to make the correction on your behalf.

Why is my Intent still showing as New?

Your Guider has not reviewed it yet. Review times can vary. If more than 3 days have passed without a decision, write to your Guider directly to follow up.

What if my Guider rejected my Intent?

Contact your Guider to find out the reason. Common causes include an unsuitable amount or missing information. Once you understand the issue, you can create a new Intent with the necessary corrections.

Can I cancel my Intent?

Yes. You can cancel an Intent using the bot’s Intent management commands, or by asking your Guider to cancel it for you. Keep in mind that if Orders have already been issued against your Intent, cancelling it may affect other participants.

Why can't I create a second Help Request?

The system allows a maximum of one active Help Request at a time. Wait until your current request is completed (fully funded or cancelled) before creating a new one.

How long does review take?

Standard review time is 1–3 working days. The time to fulfilment depends on the amount, the availability of participants with matching Intents, and other factors.

Why was my Help Request rejected?

Common reasons include: no active payment details on your account, a requested amount that does not match what is available, or insufficient justification for the request. Contact your Guider for the specific reason, then create a new request with the issues addressed.

Do I need to add a review after receiving help?

Yes — this is required. After your Help Request is marked as completed, you must add a review link using /report_url_add before you can create your next Help Request. A Guider or administrator will verify the link, and only after verification will a new request be unblocked.

What payment types are supported?

The following payment types are supported:

RUB: bank card transfers and SBP (Fast Payment System) transfers by phone number
USDT: cryptocurrency wallets on the TRC20 network

How many payment details can I add?

There is no limit. You can add as many payment details as you like. Having several options makes it easier for senders to reach you.

Is it safe to enter my card number?

Yes. Only your card number is stored — never your CVV, PIN, or any other sensitive banking credentials. The bot will never ask for those.

What should I do when my payment details change?

Add the new details with /account_add as soon as possible, and ask your Guider to deactivate the old entry. Do not leave outdated payment details active, as senders may use them by mistake.

What is MAVRO?

MAVRO is the internal accounting unit used in MAVRO-mode projects. It is not money — it is a record of your participation. You earn MAVRO for providing help, and you can use it to request help in return.

How do I earn MAVRO?

When an Order issued from one of your Intents is completed and confirmed, you receive MAVRO-0 — the base MAVRO type. You can then hold it, convert it to a growing type, or use it to create a Help Request.

When can I use MAVRO to request help?

You can create a Help Request against a MAVRO-0 position when it is available — that is, not currently in reserve (linked to an active Help Request) and not frozen. Use /balance in the bot or the Balance tab in the web cabinet to check the status of your positions.

The bot is not responding to my commands

Try these steps in order:

Check your internet connection.
Close and reopen Telegram.
Wait a few minutes and try the command again.
If the problem continues, contact support with /support.

A command is returning an error

Double-check that you have spelled the command correctly.
Make sure your account status allows you to use that command.
Wait a few minutes and try again.
If the error keeps appearing, contact support with /support.

My keyboard buttons have disappeared

Send /start to the bot. This restores the main keyboard with all standard buttons.

How do I quickly find a specific Intent, Request, or Order?

Use the direct lookup commands:

/g_12345 — opens Intent number 12345
/a_12345 — opens Help Request number 12345
/o_12345 — opens Order number 12345

Replace 12345 with the actual number of the item you are looking for.

Can I use the bot on a desktop computer?

Yes. Telegram is available as a web app and as desktop applications for Windows, macOS, and Linux. All bot features work the same way across all platforms.

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Frequently Asked Questions — InviteBot Participants