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This page lists every command available to Guiders (status 1 and above). Commands are organized by the task they support. For workflows that involve multiple commands — such as the full Order lifecycle or setting up a new participant — see the dedicated pages linked throughout this reference.
All commands below require Guider status (status ≥ 1). Commands marked with specific minimum levels (Thousander, Admin) are noted inline.

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Participant management

Commands for viewing and managing the participants in your structure.

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Communication

Commands for reaching participants and administrators.

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Editing participant data

Commands for correcting or updating information on behalf of a participant.

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Welcome and onboarding

Commands for configuring how new participants are welcomed into your structure.

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Order management

Commands for creating and managing Orders. For the full Order lifecycle with all statuses and actions, see Order lifecycle.

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Connection management

Commands for managing the bot-level link between Guider and participant accounts.

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Payment methods

Commands for managing payment accounts (banks and crypto services).

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Analytics

Commands for viewing financial and structural statistics.

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Rewards and tickets

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Log and configuration

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Backfill

Deeplinks let you act on a specific Intent, Help Request, or Order directly from a notification link or a shared URL. Send these as messages to the bot. You can also set Help Request priority via deeplink:
Deeplinks appear as clickable buttons in the bot’s notification messages. You rarely need to type them manually — they are there so you can act directly from any forwarded message or notification.

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Quick reference by workflow

  1. /intro — Set or review your welcome message
  2. /intro_delay — Adjust delay if needed
  3. /users_all — Confirm the participant appears in your structure
  4. /connected_userid — Verify the Telegram link is established
  1. /asks — Review pending Help Requests from your first line
  2. /asks structure — Check if any requests are waiting deeper in your structure
  3. /orders my — Check Orders you are responsible for
  1. /orders @username — View the participant’s Orders and their current status
  2. Gather evidence (payment screenshots, transfer records)
  3. /admin — Escalate to an administrator with the Order ID and evidence
  1. /set — Open the universal field editor
  2. Or use specific commands: /name, /email, /phone, /card, /about
  1. /users — Active participants
  2. /cashflow — Financial flow overview
  3. /graf — Visual structure graph
  4. /set_chatlog — Set up continuous activity logging to a chat