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Documentation Index

Fetch the complete documentation index at: https://mavrodi.org/llms.txt

Use this file to discover all available pages before exploring further.

This page lists every command available to Guiders (status 1 and above). Commands are organized by the task they support. For workflows that involve multiple commands — such as the full Order lifecycle or setting up a new participant — see the dedicated pages linked throughout this reference.
All commands below require Guider status (status ≥ 1). Commands marked with specific minimum levels (Thousander, Admin) are noted inline.

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Participant management

Commands for viewing and managing the participants in your structure.
CommandDescription
/usersList active participants in your structure
/users_allList all participants, including inactive
/users_blockedList blocked participants
/intents @usernameView all Intents for a participant (by username or Telegram ID)
/asksPending Help Requests from your first-line participants awaiting your review
/asks @usernameHelp Requests for a specific participant or structure
/asks structureAll pending Help Requests across your entire structure
/asks_my @usernamePersonal Help Requests belonging to the specified participant
/orders @usernameOrders involving a specific participant
/orders myOrders where you are the responsible Guider
/lostsList of /lost claims you submitted or that involve your participants
/losts_allAll unresolved /lost claims across your entire structure
/statusChange a participant’s status (promote, block, etc.)
/moveMove a participant from your structure to another Guider’s structure
/tickets @usernameView Tickets balance for a participant
/outcomeView a participant’s financial outcome (positive / negative / no providing)

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Communication

Commands for reaching participants and administrators.
CommandDescription
/sendSend a message to one or more participants through the bot
/reportSubmit a feedback report
/adminSend a message directly to an administrator

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Editing participant data

Commands for correcting or updating information on behalf of a participant.
CommandDescription
/setUniversal field editor — opens an interactive menu to edit any supported participant field
/nameEdit a participant’s display name
/emailEdit a participant’s email address
/phoneAdd or update a participant’s phone number
/aboutEdit a participant’s short profile description
/cardAdd a payment card on behalf of a participant
/stageChange a participant’s current onboarding scenario stage

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Welcome and onboarding

Commands for configuring how new participants are welcomed into your structure.
CommandDescription
/introSet the welcome message text sent to new participants
/intro_delaySet the delay (in seconds) before the welcome message is sent

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Order management

Commands for creating and managing Orders.
CommandDescription
/order_add_A123_G456_1000Create an Order manually: A = Ask ID, G = Intent ID, amount in same currency. Order is created in DRAFT status.
/system_ordersView system-created Orders
/confirmConfirm that a payment has been sent (for use in specific manual flows)
For the full Order lifecycle with all statuses and actions, see Order lifecycle.

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Connection management

Commands for managing the bot-level link between Guider and participant accounts.
CommandDescription
/connected_useridConfirm the Guider↔Participant link in Telegram
/disconnect_useridSever the link between your account and a participant
/inviteGenerate additional invite codes for your structure

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Payment methods

Commands for managing payment accounts (banks and crypto services).
CommandDescription
/banksView available payment methods in your structure
/bank_addAdd a new payment method (bank or crypto service)

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Analytics

Commands for viewing financial and structural statistics.
CommandDescription
/grafGenerate a visual graph of your structure with status flags
/cashflowView financial flow statistics for your own structure
/cashflow @usernameView financial flow statistics for a specific Guider’s structure

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Rewards and tickets

CommandDescription
/tickets_add_reportGrant 2 Tickets to a participant who submitted a video review

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Log and configuration

CommandDescription
/set_chatlogConnect a personal log chat where the bot sends your structure’s activity notifications

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Backfill

CommandDescription
/iaRetroactive data entry for Intents and Help Requests created or fulfilled outside the bot
Deeplinks let you act on a specific Intent, Help Request, or Order directly from a notification link or a shared URL. Send these as messages to the bot.
DeeplinkAction
/start=intent_12345_okAccept Intent with ID 12345
/start=ask_12345_acceptAccept Help Request with ID 12345
/start=order_12345_acceptAccept Order with ID 12345
You can also set Help Request priority via deeplink: 
/start=ask_12345_priority_5
Deeplinks appear as clickable buttons in the bot’s notification messages. You rarely need to type them manually — they are there so you can act directly from any forwarded message or notification.

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Quick reference by workflow

  1. /intro — Set or review your welcome message
  2. /intro_delay — Adjust delay if needed
  3. /users_all — Confirm the participant appears in your structure
  4. /connected_userid — Verify the Telegram link is established
  1. /asks — Review pending Help Requests from your first line
  2. /asks structure — Check if any requests are waiting deeper in your structure
  3. /orders my — Check Orders you are responsible for
  1. /orders @username — View the participant’s Orders and their current status
  2. Gather evidence (payment screenshots, transfer records)
  3. /admin — Escalate to an administrator with the Order ID and evidence
  1. /set — Open the universal field editor
  2. Or use specific commands: /name, /email, /phone, /card, /about
  1. /users — Active participants
  2. /cashflow — Financial flow overview
  3. /graf — Visual structure graph
  4. /set_chatlog — Set up continuous activity logging to a chat